A little clarity goes a long way.
From upfront prices to recurring visits, here’s how InstantClean works.
The details that matter.
Answers to common questions about services, prices, scheduling, and your home.
Pricing & booking
Can I get a price without sharing my contact information?
Yes. The quote calculator shows eligible prices before requesting your name, email or phone. Your home size, bathroom count, service type, and add-ons determine the quote.
How are prices calculated?
Start with the Standard base price for finished square footage, add bathroom adjustments, apply a service multiplier, then add selected extras. Recurring Standard discounts begin on visit two.
What if my home is large or needs special attention?
Homes at least 4,000 square feet, or those with significant buildup, uncertain condition or special circumstances, require photo review or a custom quote.
What days and time windows are available?
We offer cleaning every day with morning arrivals from 8 AM to noon and afternoon arrivals from noon to 5 PM. Bookings must be at least 48 hours ahead and within 90 days.
Can I schedule the same day?
No. Bookings require at least 48 hours of advance notice.
Services & home details
What's included in Standard Cleaning?
Reachable dusting, floor cleaning, kitchen counters and exterior appliances, bathroom surfaces, normal trash emptying, and light straightening within the booked area.
What's different about Deep Cleaning?
Deep Cleaning adds more detailed attention to reachable buildup, baseboards, doors, trim, cabinet fronts, and fixtures. It uses a 1.50× core-price multiplier.
Are cleaning supplies included?
Independent providers are expected to use their own ordinary equipment and cleaning products. Customer product sensitivities should be noted during final booking.
What about pets?
The booking flow asks about pets and access requirements. Heavy pet hair can be selected as an extra $25 add-on.
Do you offer commercial or Airbnb cleaning?
Not in the first version. The launch is residential only and excludes commercial offices, post-construction work, and rental/Airbnb turnover.
Payments, schedule & support
Do you charge at booking?
You can view your price without entering a card. Payment information is not requested in the current booking form.
How does recurring cleaning work?
Choose weekly, every two weeks, or every four weeks for Standard Cleaning. The first clean uses the one-time price; discounts apply to the core from visit two onward.
Can I cancel?
The cancellation policy has no fee 24+ hours ahead; 25% within 12–24 hours; and 50% within 12 hours or for a lockout. See our customer service agreement for complete policy details.
What happens if the cleaner misses something?
Our 24-hour make-it-right policy allows reporting a missed checklist item. InstantClean coordinates a reasonable targeted correction at no extra charge, subject to stated exclusions.
Who will clean my home?
The plan uses established independent local cleaning businesses with insurance and background screening. Actual providers will not be assigned until the live marketplace is ready.
Still wondering what it might cost?
See your upfront price without providing contact information.
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