Independent provider requirements, service expectations, payouts, and safety standards.
InstantClean works with established independent cleaning businesses and sole proprietors. Providers manage their own methods, equipment, products, and other clients while meeting the agreed cleaning scope and safety expectations.
Providers must meet relevant insurance, licensing, experience, and business requirements. Required documentation and proof of coverage are reviewed during onboarding.
Activation requires proper identity verification, informed consent for third-party background screening, any necessary review steps, and separate administrator approval.
Providers see the general location, service scope, scheduled window, and payout before accepting a job. They may pass without penalty for passing. Once a job is accepted, cancellation and reliability standards apply.
Customer addresses, private notes, and access instructions must be protected and used only for assigned service work. Providers should share information only when reasonably necessary and authorized.
Providers complete the agreed cleaning checklist, document service completion, note inaccessible areas, and coordinate reasonable correction of eligible missed tasks.
The marketplace starts with a 72% provider share and a 28% platform share of the normal service price. Providers receive 100% of customer tips. Payouts are scheduled weekly after completed services are collected, subject to applicable payment terms.
Providers are responsible for their independent-business tax obligations and supply the required tax and payout information through secure onboarding, including applicable W-9 information.
Fraud, serious safety incidents, repeated service failures, or material violations of provider requirements may result in suspension or termination of marketplace access.